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Ceylon Cinnamon Questions, Answered

Everything you want to know about Ceylon cinnamon and Metabolae, in plain words. How true Ceylon cinnamon differs from Cassia, how to take it, what to expect and how ordering works.

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Ceylon cinnamon basics

What makes true Ceylon cinnamon different.

5 questions

What is Ceylon cinnamon?

Ceylon cinnamon, also called "true cinnamon", comes from the inner bark of the Cinnamomum verum tree, grown mainly in Sri Lanka. It has a lighter, sweeter taste than regular store cinnamon and contains very little coumarin, which makes it the preferred choice for daily use.

What is the difference between Ceylon and Cassia cinnamon?

Most cinnamon sold in stores is Cassia. Cassia is cheaper, darker and contains much more coumarin, a natural compound that can strain the liver when taken every day. Ceylon cinnamon contains only traces of coumarin, so it is the better choice if you take cinnamon daily. Metabolae Ceylon Cinnamon uses only true Ceylon.

What is coumarin, and why does it matter?

Coumarin is a natural compound found in cinnamon. In large daily amounts it can be hard on the liver. Cassia cinnamon can contain hundreds of times more coumarin than Ceylon cinnamon. That is why Ceylon is recommended for anyone taking cinnamon every day for months or years.

How can I tell if cinnamon is real Ceylon?

Ceylon sticks are thin, light tan and made of many soft, papery layers that crumble easily. Cassia sticks are thick, hard, dark reddish brown and made of a single rolled layer. For supplements, check the label for Cinnamomum verum or Cinnamomum zeylanicum. If it only says "cinnamon", it is usually Cassia.

Is a cinnamon supplement better than cinnamon powder?

Powder from the spice jar is usually Cassia, and you would need to eat a lot of it every day. A concentrated Ceylon supplement gives you a consistent amount in one serving, without the coumarin of Cassia. Metabolae concentrates Ceylon cinnamon 12 to 1, so one softgel equals 7,200 mg of raw Ceylon cinnamon.

Ceylon cinnamon and blood sugar

What the research looks at, and what to expect.

5 questions

Does Ceylon cinnamon help with blood sugar?

Ceylon cinnamon has been studied for its role in supporting healthy glucose metabolism and insulin sensitivity. Metabolae is made to support healthy blood sugar levels already in a normal range, as part of a healthy diet and lifestyle. It is a supplement, not a replacement for any medication.

How much Ceylon cinnamon should I take per day?

Studies on cinnamon have mostly used between 1 and 6 grams a day. One Metabolae softgel gives you the equivalent of 7,200 mg of raw Ceylon cinnamon, so one softgel a day with a meal is all you need.

How long until I see results, and how long should I take it?

Many people notice steadier energy and fewer cravings in the first 2 to 4 weeks. The biggest changes build over time, so give it a full 90 days of daily use to see your full results.

Metabolae is made for long-term daily use, and most customers keep it as part of their routine. Results vary from person to person.

Can I take Metabolae if I don't have any health issues?

Yes. Many customers take Metabolae simply to support healthy blood sugar, steady energy and fewer cravings as part of a healthy routine. Ceylon cinnamon is naturally very low in coumarin, which makes it a good choice for everyday, long-term use.

As with any supplement, check with your doctor first if you are pregnant, breastfeeding or start a new medication.

Does Ceylon cinnamon help with weight loss?

Metabolae is not a weight-loss product. Many customers tell us that steadier energy and fewer sugar cravings make it easier to stick to healthy eating, which can support their weight goals.

About Metabolae Ceylon Cinnamon

What is inside every softgel.

6 questions

What format is Metabolae Ceylon Cinnamon, and what does it do?

Metabolae Ceylon Cinnamon is a small, smooth softgel, not a hard capsule, tablet or powder. Inside is a liquid: true Ceylon cinnamon extract from Sri Lanka, concentrated 12 to 1, mixed with MCT oil from coconut. Cinnamon's active compounds dissolve in fat, so the oil helps your body absorb them.

Each softgel equals 7,200 mg of raw Ceylon cinnamon, with no chalky texture or cinnamon aftertaste. The recommended amount is one softgel a day with a meal. Some customers choose to take two a day for an extra boost, but please check with your doctor before taking more than one.

Metabolae Ceylon Cinnamon supports healthy blood sugar levels already in a normal range, healthy metabolism and steady energy.

What is in each softgel?

Two ingredients: a 12:1 concentrated true Ceylon cinnamon extract (Cinnamomum verum, from Sri Lanka) and MCT oil from coconut. The softgel shell is made of gelatin and glycerin.

Why is it made with MCT oil?

Cinnamon's active compounds dissolve in fat. MCT oil carries them so your body can absorb them, and it is gentle on the stomach.

How many softgels are in a bag?

30. One bag is a 30-day supply. If you see a bag of 100 or 300 softgels, that is a clear sign it is not official Metabolae Ceylon Cinnamon.

Is it gluten-free and non-GMO?

Yes. It contains no gluten, GMOs, sugar or artificial fillers.

How should I store it?

Keep the bag sealed in a cool, dry place out of direct sunlight. No need to refrigerate.

How to take Metabolae

One softgel a day, made simple.

5 questions

How do I take Metabolae Ceylon Cinnamon?

Take one softgel a day with a meal and a glass of water. Swallow it whole; do not chew or open it. Take it at the same time each day so it becomes part of your routine.

What is the best time of day to take Ceylon cinnamon?

With a meal, ideally breakfast or lunch. Taking it with food helps your body absorb the cinnamon. Consistency matters more than the exact time.

Can I take two a day?

One a day is the recommended amount. Some customers choose to take two a day for an extra boost and tell us they notice results sooner. Always check with your doctor before taking more than one.

I missed a day. Should I take two?

No. Just take your next softgel as usual.

The softgel is hard for me to swallow. What can I do?

Take it with a full glass of water and a bite of food. Please don't cut or chew it, as the oil inside tastes strongly of cinnamon.

Safety and medications

Your medication, your doctor and Metabolae.

6 questions

Can I keep taking my medication while using Metabolae?

Yes, keep taking your medication exactly as your doctor prescribed. Metabolae is a daily supplement, not a replacement for any medicine, so never stop or change a prescription on your own.

If you take medication for blood sugar or a blood thinner, check with your doctor or pharmacist before you start. Cinnamon can add to the effect of blood sugar medication, so your doctor may want you to check your numbers a little more often at first.

Can I take Ceylon cinnamon with metformin?

Many people do, but check with your doctor first. Cinnamon can add to the blood sugar lowering effect of metformin and other diabetes medications, so your doctor may want you to check your numbers more often when you start.

Is it safe to take Ceylon cinnamon every day?

Ceylon cinnamon is the type recommended for daily, long-term use because it contains only traces of coumarin. If you have liver or kidney disease, take a blood thinner or are pregnant, talk to your doctor before starting.

Are there side effects?

Most people take it without problems. A few notice an upset stomach or loose stools at first. If anything feels wrong, stop taking it, talk to your doctor, and let us know.

Does it help with kidneys or blood pressure?

Metabolae is not made to treat any condition. If you have kidney disease or high blood pressure, ask your doctor before starting.

Can I take it if I'm pregnant or breastfeeding?

Please talk to your doctor first. It has not been studied for pregnancy or breastfeeding.

Ordering, subscriptions and delivery

Subscriptions, delivery and our 90-day guarantee.

12 questions

Do you offer subscriptions or one-time purchases?

Both, so you can choose what suits you. A one-time purchase is a single order. A subscription is the easy option: your Metabolae arrives automatically, so you never run out and never have to reorder. Subscribers also get our best price and priority support.

How often will my order arrive?

You choose. Deliveries can come every month, every 2 months or every 3 months, so your supply matches how you take it. You can change your delivery schedule whenever you like in Manage My Subscription, or our team can do it for you.

Will I know before my next order?

Always. Before every order we send you a reminder with the date and amount, so nothing goes unnoticed and nothing arrives unexpected.

How do I change, skip or pause my subscription?

It only takes a few clicks. Log in to Manage My Subscription with your email to skip an order, pause, change your delivery date or choose a different delivery schedule. Prefer a person? Email support@metabolae.com or ask for a callback and our team will do it for you.

How do I cancel my subscription?

You can cancel any time, in a few clicks. Log in to Manage My Subscription with your email and choose Cancel, or simply email support@metabolae.com or call us and we will take care of it for you. Cancel at least 24 hours before your next order date and that order will not be charged.

How long does delivery take?

We process your order in 1 to 2 business days. Delivery then takes 8 to 14 days, about 10 days on average.

How do I track my order?

Go to our Track My Order page and enter your order number and email address. You will also find a tracking link in your shipping confirmation email.

Can I change my address or cancel my order?

Contact us right away. Orders can be changed or cancelled within 3 hours. After that, they are already being packed.

What is your money-back guarantee?

Try Metabolae for 90 days. If it isn't right for you, email us. Unopened bags can be returned for a full refund. If you have already opened your first order, you don't need to send it back.

How do I return something?

Just email support@metabolae.com and we will gladly guide you through the next steps. We will make it as quick and easy as possible.

When will I see my refund?

We process approved refunds within 10 business days. Your bank may then take 3 to 5 days to show it on your statement.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay.

Buying genuine Metabolae

How to know you have the real thing.

4 questions

Is Metabolae sold on Amazon?

We sell a small amount on Amazon, but metabolae.com is the best place to get genuine Metabolae. Genuine Metabolae Ceylon Cinnamon always comes in bags of 30 softgels.

If you see packs of 100 or 300 softgels, they come from unauthorized sellers, and we are working around the clock to have those listings taken down.

Is Metabolae a real company?

Yes. Our support team answers every email at support@metabolae.com, and you can read what customers say about us on Trustpilot.

Will Metabolae ever text me?

Sometimes. Our customer support team may reach out by SMS or iMessage to confirm your address or your order. We will never ask for your card number or password by text.

If anything seems suspicious, email support@metabolae.com and we will gladly check it for you.

How do I reach you?

Email support@metabolae.com any time. Phone support runs 8am to 4pm, Monday to Saturday. Ask for a callback through the contact page.

Still have a question?

Our friendly team is happy to help, evenings and weekends too.

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Phone support 8am to 4pm, Monday to Saturday

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